OMNITRACKER 10.2

OMNITRACKER by OmniNet GmbH is a modular, low-code platform for enterprise service management and business process automation. It helps organizations design, run, and optimize end-to-end workflows across IT and business functions, reducing manual effort while improving consistency, compliance, and visibility.

Out of the box, OMNITRACKER provides ready-made applications for IT service management (ITIL-aligned), project and portfolio management, requirements and test management, customer service, contract and asset management, and governance, risk, and compliance. Each module runs on the same underlying platform, so data, processes, and reporting remain unified as your needs grow.

Key capabilities include:

• Visual workflow and rules engine for configurable, end-to-end process automation
• Flexible data modeling, form design, and dynamic approvals with SLA and escalation control
• Centralized service desk with incident, problem, change, and configuration management
• Integrated CMDB and asset tracking for better service visibility and impact analysis
• Dashboards, reports, and analytics for real-time operational insight and audits
• Role-based security, permissions, and auditing to support governance and compliance
• Open integration via APIs and connectors to common enterprise systems and directories
• Deployment options for on-premises or cloud, with scalable performance

With its extensible architecture and low-code configuration, OMNITRACKER adapts to complex requirements without heavy custom development, enabling faster time to value and long-term maintainability.

OMNITRACKER is developed by OmniNet GmbH. The most popular versions of this product among our users are: 9.0, 9.1, 9.2, 9.3 and 10.2. The names of program executable files are OMNINET.OMNITRACKER.Client.exe, Omnitracker.exe, OtClient.exe, OtStartOptions.exe and OtSvcCtl.exe.